Gold cursive text that reads "Eryvalen" on a black background

ERYVALEN — SHIPPING POLICY

Last updated: August 2026

This Shipping Policy outlines how orders are processed, shipped, and delivered when purchasing from Eryvalen. By placing an order, you agree to the terms described below.

If you have any questions, please contact us at info@eryvalen.com.

1. Order Processing

Orders for in-stock items are typically processed within 1–2 business days (Monday through Friday, excluding holidays).

During new product launches, promotional periods, holidays, or other high-volume periods, processing times may extend to 3–4 business days.

Preorder items are processed according to the estimated shipping timeframe displayed on the applicable product page and our Preorder Policy.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

2. Shipping Methods & Rates

United States — Lower 48 States

  • Standard Shipping (3–7 business days): $5.99

  • Priority Shipping (2–3 business days): $11.99

  • Free Standard Shipping on orders of $150 or more

Alaska & Hawaii

  • Standard Shipping (7–10 business days): $14.99

At this time, Eryvalen ships only within the United States.

Shipping time estimates begin after your order has been processed and shipped.

Note

  • Shipping prices are subject to change from the above at any time based upon market pricing

3. Tracking Information

A tracking number will be emailed to you once your order has shipped.

Please allow up to 24 hours after the shipping label is created for tracking information to begin updating with the carrier.

4. Delivery Issues

Once a package has been transferred to the shipping carrier, delivery is subject to the carrier's operations.

After a package has been marked as delivered by the carrier (including USPS, UPS, or other shipping providers), Eryvalen is not responsible for:

  • Lost packages after delivery

  • Stolen packages after delivery

  • Packages delivered to the shipping address provided at checkout

  • Delivery delays caused by the shipping carrier

If you experience a delivery issue, please contact the shipping carrier directly using your tracking number.

We will gladly assist by providing shipment information when possible, but we cannot guarantee refunds or replacements for packages that show a confirmed delivery scan.

5. Incorrect Shipping Address

Please review your shipping information carefully before placing your order.

If you entered an incorrect or incomplete shipping address, contactinfo@eryvalen.com as soon as possible.

If your order has not yet entered fulfillment, we will make reasonable efforts to update the shipping address.

Once an order has shipped, we are generally unable to modify the delivery address.

If a package is returned to Eryvalen because of an incorrect or undeliverable address, we will contact you regarding available reshipping options. Additional shipping charges may apply.

6. Returns

All eligible returns are subject to our Return Policy.

By placing an order, you acknowledge and agree to the terms of our Return & Refund Policy.

7. Policy Updates

We may update this Shipping Policy from time to time to reflect changes in our business practices or shipping procedures.

Any updates will become effective immediately upon posting to this page.

The "Last updated" date at the top of this policy reflects the most recent revision.