Gold cursive text that reads "Eryvalen" on a black background

ERYVALEN — RETURN & REFUND POLICY

Last updated: August 2026

Thank you for choosing Eryvalen. We want you to be fully satisfied with your performance apparel. If something isn't right, we're here to help.

1. Return Window

You may request a return within 30 days of the date your order is delivered.

To be eligible, your item must meet the conditions outlined in Section 2.

2. Eligibility for Returns

To qualify for a return, items must be:

  • Unworn

  • Unwashed

  • In original condition

  • Free of deodorant stains, makeup, sweat, pet hair, odors, or other signs of use

  • Returned with all original tags attached (if applicable)

Items that do not meet these requirements may not be eligible for a refund.

3. Non-Returnable Items

The following items are not eligible for return:

  • Items marked Final Sale

  • Worn or washed items

  • Items damaged after delivery

  • Items returned in a condition that does not meet the eligibility requirements in Section 2

4. Exchanges

We do not currently offer direct exchanges.

If you would like a different size or color, please submit a return request for your original item and place a new order for your preferred item, subject to product availability.

5. Return Shipping Costs

Customers are responsible for the cost of return shipping.

We do not provide prepaid return shipping labels at this time.

Original shipping charges are non-refundable unless the return is the result of our error or a verified defective product.

6. Refunds

Once your return has been received and inspected, you will receive an email confirming whether your refund has been approved.

Approved refunds will be issued to the original payment method used for the purchase.

Please allow:

  • Up to 5 business days for Eryvalen to process your refund after your return has been inspected.

  • An additional 3–7 business days for your bank or card issuer to post the refund.

7. How to Start a Return

To begin a return, please complete the return request form below and include:

  • Your order number

  • The item(s) you wish to return

  • The reason for your return (optional, but appreciated)

Once your request has been reviewed, we will reply with return instructions and the appropriate return address.

8. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery by completing the form below and uploading clear photos of the issue.

If the issue is verified, we will work with you to resolve it as quickly as possible.

9. Preorder Items

Preorder items are covered under this Return & Refund Policy.

The 30-day return period begins on the date your preorder is delivered.

10. International Orders

At this time, we only accept returns for orders shipped within the United States.

11. Questions?

We’re here to help.
Email us anytime at returns@eryvalen.com