ERYVALEN — PRIVACY POLICY
Last updated: August 2026
Eryvalen ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, or otherwise interact with us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Information You Provide
When you interact with our website, you may provide information including:
Name
Email address
Shipping address
Billing address
Payment information (processed securely through Squarespace Payments, Stripe, or PayPal; we do not store your full payment card information)
Order details
Communications you send to team@eryvalen.com or any of our other affiliated email addresses
B. Automatically Collected Information
When you visit our website, Squarespace and certain third-party services may automatically collect information such as:
IP address
Browser type
Device type
Operating system
Pages viewed
Time spent on our website
Referring website
Cookies and similar technologies
C. Newsletter & Marketing Signups
If you choose to subscribe to our email list, we may collect:
Email address
Marketing preferences you choose to provide
2. How We Use Your Information
We use the information we collect to:
Process and fulfill orders
Process payments
Ship products
Send order confirmations, shipping updates, and other transactional communications
Respond to customer service inquiries
Improve our website, products, and customer experience
Analyze website traffic and performance
Send promotional emails and marketing communications if you have chosen to receive them
Prevent fraud and protect the security of our business and customers
We do not sell your personal information.
3. How We Share Your Information
We share information only when reasonably necessary to operate our business.
A. Payment Processing
Payments are processed securely through trusted payment providers, including:
Squarespace Payments
Stripe
PayPal
We do not store your full payment card information.
B. Shipping & Order Fulfillment
To fulfill your order, we may share necessary shipping information with carriers and shipping providers, including:
USPS
UPS
FedEx
Third-party shipping and fulfillment service providers
Only the information required to fulfill and deliver your order is shared.
C. Analytics & Advertising
We may use third-party services to help us understand website performance and improve our marketing efforts, including:
Google Analytics
Meta Pixel (Facebook & Instagram)
TikTok Pixel
These services may use cookies and similar technologies to collect information about how visitors use our website.
4. Cookies
Our website uses cookies and similar technologies to:
Keep items in your shopping cart
Enable essential website functionality
Improve website performance
Analyze website traffic
Support marketing and advertising efforts
Where required by applicable law, we will request your consent before placing non-essential cookies on your device.
You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
5. Data Security
Our website is hosted by Squarespace and uses secure HTTPS encryption.
Payments are processed through PCI-compliant payment providers.
While we take reasonable administrative, technical, and physical measures to safeguard your information, no method of transmitting or storing electronic data is completely secure. As a result, we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the right to:
Access the personal information we maintain about you
Request corrections to your information
Request deletion of your personal information
Opt out of marketing communications
Request information regarding how your data is used
To exercise any of these rights, please contact us at:
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.
7. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 years of age.
If we become aware that personal information has been collected from a child under 13, we will take reasonable steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.
Any updates will be posted on this page, and the "Last updated" date at the top of this policy will be revised accordingly.
9. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us at:
Email: legal@eryvalen.com
We will respond as soon as reasonably possible.